All reservations to or from the City of Chicago will be subject to an additional surcharge.
Sedan - SUV $20.00
VAN $40.00
From Airport: Airport pickups include 60 minutes of free wait time. Once the grace period has elapsed, waiting time is charged at $5.00 per five minutes.
To Airport: For all pick-ups, a 15-minute grace period is granted. Once the grace period has elapsed, waiting time is charged at $5.00 per five-minute increment, from original/scheduled pick-up/drop-off time. If a financial arrangement is not made with our driver, for example: balance is paid in cash, additional wait time fee will be charged to the credit card used to make a reservation.
Any reservation cancelled in less time than described will result in a full charge.
3 hours before the scheduled pickup for local transfers (airport & point-to-point).
5 hours before the scheduled pickup for long-distance and interstate trips.
Late Hours Fee: A premium rate of $20.00 applies between the hours of 11:00 PM and 4:29 AM.
Airport Greet and Meet: $30 domestic flight. Driver will meet the passenger at escalator or baggage claim with their name on a sign, assist with luggage, and escort them to the vehicle in the short-term parking. For international arrivals, driver will meet the passenger by Exit A or Exit B.
Car Seat / Booster Seat: $20 per seat.
Holiday Surcharge ($30): New Years Eve, New Years Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas.
To ensure timely service, we require your airline name and flight number for all airport pick-ups. Our dispatch team continuously monitors all incoming flights for delays, cancellations, and schedule changes.
If we have your correct flight information, there is no need to contact us regarding flight delays. We will automatically adjust your scheduled pick-up time to match your actual arrival.
If your flight itinerary changes and you receive a new flight number, you are responsible for notifying our office as soon as possible by calling (262) 755-3133, sending a text message, or emailing pleasantprestigelimousine@gmail.com.
Failure to provide updated flight information may result in additional waiting time charges, service delays, or a missed pick-up, for which Pleasant Prestige Limousine cannot be held responsible.
